1. Introduction
ProfitWis Pty Ltd ("ProfitWis", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services.
This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to visitors to the ProfitWis website and individuals who engage directly with ProfitWis for services.
This policy does not apply to information collected by third-party websites, platforms or services that may be linked to or integrated with our website.
This policy does not apply to information collected by third-party websites, platforms or services that may be linked to or integrated with our website.
3. Information We Do Not Collect
To minimise privacy and regulatory risk, ProfitWis structures its services to limit the collection of personal and sensitive information.
We do not request, collect or store:
• Tax File Numbers (TFNs)
• Government-issued identifiers
• Banking login credentials
• Information we are not reasonably required to provide our services
We do not request, collect or store:
• Tax File Numbers (TFNs)
• Government-issued identifiers
• Banking login credentials
• Information we are not reasonably required to provide our services
Any information voluntarily shared with us in the course of using our services is provided at your discretion, is not independently verified or audited by ProfitWis, and is used solely for the purpose of responding to your enquiry.
4. Personal Information We May Collect
We may collect limited personal information that is reasonably necessary to operate our business, including:
• Name of an individual or business
• Email address
• Telephone number
• Business or practice details
• Usage-related information (such as number of reports prepared)
We may also collect non-identifiable technical information, including IP address, browser type, device information, and access times and referring pages.
• Name of an individual or business
• Email address
• Telephone number
• Business or practice details
• Usage-related information (such as number of reports prepared)
We may also collect non-identifiable technical information, including IP address, browser type, device information, and access times and referring pages.
5. How We Collect Information
Personal information may be collected directly from you when you contact us or use our services, or automatically through standard website technologies such as cookies and analytics tools.
We do not collect personal information through unlawful or unfair means.
We do not collect personal information through unlawful or unfair means.
6. Use of Personal Information
We may use personal information for purposes including:
• Providing and administering our services
• Communicating with users
• Responding to enquiries or support requests
• Improving website functionality and service quality
• Conducting internal analysis and business operations
We may also use personal information to provide information about products or services that may be of interest, subject to applicable law.
• Providing and administering our services
• Communicating with users
• Responding to enquiries or support requests
• Improving website functionality and service quality
• Conducting internal analysis and business operations
We may also use personal information to provide information about products or services that may be of interest, subject to applicable law.
7. Disclosure of Personal Information
We do not sell or rent personal information.
We may disclose personal information to trusted service providers who assist us in operating our business (subject to confidentiality obligations), where required or authorised by law, or where reasonably necessary to protect our legal rights or prevent fraud.
We may disclose personal information to trusted service providers who assist us in operating our business (subject to confidentiality obligations), where required or authorised by law, or where reasonably necessary to protect our legal rights or prevent fraud.
We do not disclose personal information to the Australian Taxation Office (ATO).
9. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us in writing. We may refuse such requests in circumstances permitted by law and may require verification of identity before processing a request.
11. Complaints
If you have a privacy complaint, you should contact us first so we can attempt to resolve the matter. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be published on our website.
13. Data Deletion Instructions
To delete your account and all associated data from ProfitWis, please contact our support team at info@ProfitWis.com.au. We will process your request within 30 days and provide confirmation once your data has been permanently removed from our systems.
14. Contact Us
For privacy-related enquiries, please contact:
Email: info@ProfitWis.com.au
Email: info@ProfitWis.com.au